Please review this Shipping, Returns & Refunds Policy. The original document you shared came through empty, so this is a sensible draft for an auction & direct-purchase marketplace — edit it any time from the admin panel or send us the final copy to drop in.
Orders (auction wins and direct "Buy Now" purchases) are processed once payment is confirmed. Auction winners must complete payment within the stated payment window; direct purchases are processed on successful checkout.
We ship pan-India through reputed courier partners. Estimated delivery is 3–7 business days depending on your location and the product. Free shipping applies on eligible orders above the threshold shown at checkout; otherwise standard shipping charges apply.
Once dispatched, you will receive tracking details by email at hutofdeals.in. You can also view order status in your account dashboard.
Direct-purchase items may be returned within 7 days of delivery if they are unused, in original condition and packaging, subject to product eligibility. Auction-won items are sold on an as-described basis; returns are accepted only where the item materially differs from its listing.
Certain items — including personal-care goods, perishables, customised products and clearance lots — may be marked non-returnable on the product page.
Approved refunds are issued to the original payment method within 5–10 business days of the returned item passing inspection. Shipping charges are non-refundable unless the return is due to our error.
Direct orders may be cancelled before dispatch. Auction bids are binding and cannot be cancelled once placed; winning an auction constitutes a commitment to purchase.
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.
For any shipping or return query, email us via hutofdeals.in and our team will assist you.